This website is operated by Brothers Cairns.
Our website address is: https://www.brotherscairns.com.au
We collect personal information only where it is reasonably necessary for the operation of our website and services.
This may include:
Name
Email address
IP address
Browser and device information
Any information you voluntarily submit via forms
When you submit information through a contact form, we collect the information you provide for the purpose of responding to your enquiry or providing services. Submitted information is not used for marketing purposes unless explicitly stated or consented to.
This website uses cookies to improve user experience and site functionality.
Temporary cookies may be set on login pages to determine whether your browser accepts cookies. These cookies do not contain personal information and are discarded when the browser is closed.
Login cookies store authentication and display preferences. Login cookies last for two days, screen preference cookies last for one year, and “Remember Me” logins last for two weeks.
Editing or publishing content may create an additional cookie that stores the post ID only and expires after one day.
You can disable cookies through your browser settings, however this may affect site functionality.
Pages on this site may include embedded content such as videos, images or articles. Embedded content behaves in the same way as if you visited the external website directly.
These third-party websites may collect data about you, use cookies, embed tracking tools, and monitor your interaction with their content, particularly if you are logged in to their services.
We may use analytics tools to understand how visitors interact with our website. This data is collected in an aggregated and anonymous form and is used to improve website performance and user experience.
We do not sell or rent your personal information. Data may be shared with trusted third-party service providers where necessary to operate the website, including:
Hosting providers
Spam detection services
Analytics providers
All third parties are required to handle information securely and in accordance with privacy obligations.
Comments and associated metadata may be retained indefinitely to allow recognition and automatic approval of follow-up comments.
For registered users, personal information is stored in user profiles. Users may view, edit or delete their personal information at any time, except for usernames. Website administrators may also access and manage this information.
You may request:
Access to the personal information we hold about you
A copy of your personal data in a portable format
Correction or deletion of your personal information
Certain information may be retained where required for legal, security or administrative purposes.
We take reasonable steps to protect personal information from misuse, loss, unauthorised access or disclosure. This includes secure hosting, software updates and access controls.
In the event of a data breach that is likely to result in serious harm, we will comply with our obligations under the Notifiable Data Breaches scheme, including notifying affected individuals and relevant authorities where required.
We do not intentionally receive personal information from third parties, except where required to operate integrated website services.
We do not use automated decision-making or profiling that produces legal or significant effects on individuals.
This policy is intended to comply with the Privacy Act 1988 and the Australian Privacy Principles.
If you have any questions about this Privacy Policy or how your information is handled, please contact us via the website or email us at admin@brotherscairns.com.au